Managed IT
The whole ocean floor, handled.
Help desk, security, backups, devices and networks: the day-to-day IT that has to just work. We look after all of it for a predictable monthly fee, and because we also handle your strategy and automation, nothing falls between providers.
What’s included
Help desk
Real people who answer when something stops working, by phone, email or ticket.
Cybersecurity
Endpoint protection, email filtering, multi-factor sign-in, patching and security awareness training.
Microsoft 365 and cloud
Accounts, licences, email, SharePoint, Teams and cloud services set up properly and kept tidy.
Backup and recovery
Backups of your devices, servers and cloud data that are tested, so recovery works when you need it.
Devices and networks
Laptops, phones, Wi-Fi, firewalls and printers, set up, monitored and replaced on a plan.
Onboarding and offboarding
New starters get everything on day one; leavers lose access the moment they go.
Sound familiar?
- IT is handled by whoever on the team is ‘good with computers’.
- You’re not sure your backups would actually work if you needed them.
- The same problems keep coming back after they’re ‘fixed’.
- Your insurer or a client is asking security questions you can’t answer.
If any of these ring true, it’s worth a conversation.
How it works
Onboard
We document your environment, close obvious security gaps and get monitoring in place.
Stabilize
We fix recurring problems at the root and bring devices and accounts up to a consistent standard.
Run
Day-to-day support, monitoring, patching and backups, with regular reports in plain language.
Improve
Regular reviews to plan upgrades and spot what could be automated or retired.
Questions
How is managed IT priced?
Usually a fixed monthly fee based on the number of people and devices we support, so you can budget for it. We’ll scope it with you before anything is signed.
Do you support remote and hybrid teams?
Yes. Most support happens remotely, and devices and accounts are managed wherever your people work.
What if we already have an IT person?
We can back them up rather than replace them: taking the routine load, covering holidays and handling specialist work.
Ready to go deeper?
Tell us what’s going on and we’ll tell you honestly how we can help.